F.A.Q

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Draft greater than 1.80 m: Present yourself in the requested dock (A or B) in the direction indicated, the threshers previously installed on each side. Once docked, you can turn off your engine. You may occasionally be asked to raise your keel or saffron if they allow it. Our crane operators will be at the quay to welcome you. We pass the Travelift straps under the boat, making sure to position them according to your directions. The boat is lifted, and is then wedged on the appropriate bers for its size.

 

Draft less than 1.80 m: Prepare your threshing shields to starboard. Moor the boat along the wharf in front of the ramp. A trailer with skates specifically positioned for the size of your boat is immersed in the ramp, your boat is then positioned according to your directions by the crane operators in order to stall it in the right place on the skates. Once the boat is taken out of the water, it is then positioned on a suitable wedging on the bers appropriate to its size.

Prepare your threshers to starboard. Moor the boat along the wharf in front of the ramp. A trailer with skates specifically positioned for the size of your boat is immersed in the ramp, your boat is then positioned according to your directions by the crane operators in order to stall it in the right place on the skates. Once the boat is out of the water, it is wedged on wooden blocks under the skittles. Casings are also added in some places for better stabilization of your boat.

The price of handling your boat is calculated according to its overall length.

 

Ex: from 13.00 m to 13.99 m. For multihulls, it is also important to know the width of the boat. To have a personalized price for your handling, contact us by email here.

Our shipyard allows you to do your own work. Are prohibited:

 

  • spray painting
  • sandblasting
  • The fairing outside the fairing area and all works and actions polluting the environment.

You can also contact the companies present at the port for the realization of your work or for the maintenance of your boat during its wintering.

At the dock, water and electricity terminals allow you to connect before or after your handling. The wharf is accessible for a maximum of 24 hours.

 

On land, your boat permanently installed in its parking space can be connected to the water and electricity terminals present in your aisle for free.

Attention, for safety reasons, it is forbidden to let your boat plug in during your absence.

Life on board your boat is allowed for a maximum of 15 days/year.

 

You can also connect to the water and electricity terminals during this period.

The toilets are at your disposal free of charge, you will also benefit from a WiFi connection, 2 laundry points, and an on-site restaurant.

Companies with their registered offices not on the site managed by the port must provide any proof of their regular registration and insurance in order to access the site. Their access with vehicle is only authorized during the opening hours of the harbor master's office. It is up to the user to manage these obligations with the company prior to its intervention.

The harbor master's office can accommodate your parcels from Monday to Saturday, from 8 a.m. to 12 p.m. and from 2 p.m. to 6 p.m.

 

These are stored in our premises. You can then pick them up from 9:00 a.m. to 9:30 a.m. and from 5:00 p.m. to 5:30 p.m.

Delivery address:

Port Navy Service
" name of your boat or owner"
Avenue de la 1ere D.F.L.
13230 Port Saint Louis du Rhone

Due to certain billing problems, we no longer accept packages transported by the company Fed Ex.

The toilets present in the two parks are accessible free of charge for our boaters.

 

A laundry area is also present in each toilet. Payment in cash or by credit card.

Dismasting:

 

  • Make sure all turntables work
  • Remove the boom
  • Remove the stays that are not necessary for the holding of the mast
  • Disconnect electricity from mast
  • Provide a tip to attach all cables at the foot of the mast

mast:

  • Make sure all turntables work
  • Check the location of halyards and shrouds (no crosses)
  • Prepare new pins

Note: Mating can be done with all instruments at the head of the mast.

The reception platform is accessible for a period of 24 hours before and after your handling.

 

If you want to stay afloat for a longer period, you can contact the harbor master's office: 04 42 86 39 11

When you are away at sea, you can leave your vehicle under our shed.

 

To do this, you must notify the harbor master's office and give us your keys. If your vehicle is in the way of another who has returned from a cruise we will move it.

If your boat is present on our port, a badge can be given to you at the harbor master's office in exchange for a deposit of 50€. ci is accepted by check or cash and will be returned to you when you give us your badge.

Ladder racks are available in both parks. Once you no longer use it, you are in the duty to bring them back to the rack in order to give other yachtsmen the opportunity to use it.

You can pay your bill in cash:

 

customers English: Up to €1,000 / Foreign customers: up to €15,000

You can otherwise pay by checks, credit card, or bank transfer.

You can also pay by credit card online by phone or by passing through the Alizée portal by accessing your customer account.

Automatic direct debits are also possible for contracts over 6 months. For a contract lasting 6 months, an automatic debit in 4X can be offered to you, and for a 1-year contract, an automatic debit in 6X.

You are not obliged to put the keys of your boat back, on the other hand this is recommended in the event that you wish to involve a company on it in your absence.

 

Without your prior consent given by phone or email, we cannot give the keys to your boat, even if the company in question usually works on our port.

Need a quote or info

Our team answers you Monday to Saturday, of 8 a.m. to 12 p.m. and of 2 p.m. to 6 p.m..
Contact us by telephone or e-mail, quick response guaranteed.

For a specific quote, specify: Length, Weight, Year, Boat Type and the Work to be planned.